Last updated October 02, 2023
Please read these Terms of Sale carefully before ordering Products online
From the https://insightour.com.

You are reading these Terms of Sale (“Terms of Sale”) because you are using a https://insightour.com,(“Platform”). These Terms of Sale create a legally binding agreement between you and insightour (which we may refer to as “insightour” “we,” “us,” or “our”) regarding orders placed for products available on the Platform. Insightour may revise these Terms of Sale without notice by posting revised Terms of Sale on its Platform. The Terms of Sale posted on the Platform at the time you place your order on the Platform will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order. Your use of the Platform is also governed by insightour Privacy Policy. The Terms of Use are incorporated herein by this reference.
To place an order on the Platform, you must be at least 13 years old, or older if that is required under applicable law to enter into an agreement with insightour, and a be consumer - not a reseller.
The Platform is intended solely for insightour to sell insightour `s products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of insightour product by someone who resells, or intends to resell, the insightour `s product to others (consumers, businesses or any third party). If insightour believes you are involved in purchase for resale, insightour reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.
You can place an order on the website or using the Telegram bot, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Platform, which includes designing customized items, adding items to your shopping bag and submitting your order.
When you submit an order we will send you a mail acknowledging receipt of your order. Our acceptance of the order takes place when the Products are delivered to you - we will send you an email confirming that the Products have been delivered (“Order Confirmation”). At this point a contract, containing these Terms of Sale, comes into existence and is binding on you and us (the “Contract”).
Instructions for paying for the service:
  1. Choose the type of excursion.
  2. If this is an excursion through a bot, we pay for it and get access to it in Telegram.
  3. If this is an immersive tour, then first select the date and number of tickets.
  4. Then you get a link to online payment.

Fulfilment of all orders on the Platform is subject to availability. We reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
● your billing information is not correct or not verifiable;
● your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
● you are a reseller;
● due to an Event Outside Our Control (see below).
The product prices displayed on the Platform are inclusive of Value-Added Tax (VAT), as applicable.
Prices are quoted in EURO.
This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control.
The prices of the products will be as displayed on the Platform. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.
You may cancel any order free of charge and without giving us any reason, provided it has not yet been delivered and it is not less than 48 hours have passed and there are more than 48 hours left before the excursion.
We begin processing orders placed at our online store almost immediately. If you wish to cancel your order, please check the status of your order.
You can request for cancellation of an order which is in the statuses as 'Require payment', 'Waiting for Payment', 'Payment Completed', 'Not yet delivered' or 'Preparing for delivery'.
For your reference, until the 'Not yet delivered' status, you may be able to get a prompt refund as soon as cancellation request is confirmed.
Unavailable to apply cancellation when it has been more than 48 hours since the booking or less than 48 hours left before the excursion.
Refunds will be issued based on the original form of payment. If you paid via bank transfer you need to give this information to us when you initiate the return so that we can refund the money directly to your account.
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications networks.
If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms of Sale:
a) We will contact you as soon as reasonably possible to notify you; and
b) Our obligations under these general conditions will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
Where the Event Outside Our Control affects our delivery of a product to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. You may cancel the contract if an Event Outside Our Control takes place and you no longer wish us to provide the products. Please see your cancellation rights under Cancellation above.
We may transfer our rights and obligations under a contract to another organization, but this will not affect your rights or our obligations under these Terms of Sale.
You may only transfer your rights or your obligations under these Terms of Sale to another person if we agree in writing.
Each of the paragraphs of these Terms of Sale operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
You agree that the Platform, Terms of Sale, and any dispute between you and Insightour shall be governed in all respects by Georgian law.
Except where prohibited and without limitation to any statutory rights for consumers, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to the Platform.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Phone: +995591022961
Email: insightour.tb@gmail.com